AI and the Future of Work in India - Towards Inclusive Growth
Aug. 23, 2025

Context:

  • Artificial Intelligence (AI) is rapidly reshaping global economies.
  • For India, the challenge lies in ensuring that AI enhances productivity and generates inclusive employment rather than deepening inequalities.

AI’s Potential Impact on Jobs and Economy:

  • ServiceNow–Pearson AI Skills Research 2025 report: AI could reshape over 10.35 million jobs and create 3 million new tech roles in India by 2030, placing the country ahead of Singapore and Australia in AI transformation.
  • International Labour Organisation (ILO) 2025 study:
    • Jobs may evolve with AI, rather than disappear.
    • Structural challenges like low skilling levels and informal workforce vulnerabilities remain key hurdles.
  • Sectoral impact:
    • Agriculture: Limited exposure to AI.
    • Labour-intensive sectors: Especially services, which contributed 55% to GDP and 31% to employment in FY24, are highly vulnerable.

AI Pathways - Automation vs. Augmentation:

  • Automation:
    • Replaces workers, increases efficiency.
    • Risks large-scale job losses.
  • Augmentation:
    • Complements human effort.
    • Enhances productivity while preserving employment.
  • Key argument (by Economist and Nobel Laureate Daron Acemoglu):
    • AI’s impact is a policy choice, not destiny.
    • India must avoid the automation trap.

Policy Priorities for Inclusive AI:

  • Skilling and lifelong learning:
    • Embed digital and AI competencies across schools, ITIs, universities, and vocational centres.
    • Large-scale reskilling initiatives by firms like Infosys, Tata Steel, and Siemens show positive pathways.
  • Reducing inequality:
    • Build inclusive infrastructure.
    • Programs like Atal Innovation Mission, Startup India, Future Skills PRIME, and Youth for Unnati and Vikas with AI must be scaled up.
  • Fostering entrepreneurship:
    • Support MSMEs through access to digital tools, computing, and tailored skilling.
    • Focus on sustainable enterprises, not just unicorns.

Ensuring Competitive and Open AI Ecosystems:

  • Prevent monopolisation by vertically integrated firms.
  • Ensure contestability in AI markets:
    • Open APIs - A publicly available application programming interface that provides developers with programmatic access.
    • Interoperable systems.
    • Indigenous Small Language Models (SLMs) and vernacular AI tools.
  • Treat computing, storage, and datasets as public goods under India’s Digital Public Infrastructure model.

Way Forward:

  • AI should be seen as saarthi (charioteer), not vinashak (destroyer).
  • With right policies, infrastructure, and skilling, India can transform AI into a driver of inclusive growth.
  • Policy choices today will determine whether AI bridges or widens India’s employment and productivity gaps.

Conclusion:

  • India stands at a critical juncture where the trajectory of AI adoption will determine whether it deepens inequalities or drives inclusive prosperity.
  • By prioritising augmentation over automation, investing in skilling, and ensuring open, competitive AI ecosystems, India can harness AI as a transformative force for equitable and employment-rich growth.

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