Bhavishya Software

Aug. 18, 2024

Department of Pension & Pensioners’ Welfare (DOPPW) introduced a unique innovative centralized pension processing software called ‘Bhavishya’ for all central government Ministries/Departments.

About Bhavishya Software:

  • It is an online Pension Sanction & Payment Tracking System launched by the Department of Pension & Pensioners’ Welfare.
  • It was made mandatory for all central civil Ministries and Departments w.e.f 01.01.2017.
  • It was launched to address the problems of delay & clerical errors in processing the pension cases, as well as financial loss and harassment to the pensioners,
  • Features:
    • Auto Registration of Retirees: It is integrated with payroll packages and would auto fill in basic data of the retiring employees and provide the necessary MIS to the various departments as well as to the DOPPW the number of employees due to retire in the next 15 months.
    • Strict timelines: The software has laid down strict timelines for various stages of pension processing across all stakeholders involved. The process starts online 15 months prior to retirement and the pensioner has to fill up a single form once.
    • The system on its own keeps throwing up alerts to the pensioner as well as to the stakeholder for meeting out the deadlines prescribed for various stages.
    • Transparency and Accountability: There is complete transparency and accountability in processing of a pension case and due to this system, it becomes very easy to identify the delay points if any, and fix responsibility.
    • e-PPO (Electronic Pension Payment Order): It has also been integrated with the Public Financial Management System (PFMS) module of Central Pension Accounting Office (CGA) and e-PPO is transmitted by the concerned Ministry/Department’s PAO to CPAO from where it goes to the Bank.