About the Digital Publisher Content Grievances Council (DPCGC):
- It is an independent self-regulatory body for Online Curated Content (OCC) providers.
- It was set up under the aegis of Internet and Mobile Association of India (IAMAI).
- DPCGC has been recognised and registered by the Ministry of Information & Broadcasting as Level II Self-Regulatory Body for publishers of OCC providers, under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
- The DPCGC has an Online Curated Content Publishers (OCCP) Council composed of publishers of OCC as members and an independent Grievance Redressal Board [GRB] consisting of a chairperson and six members.
- The GRB will be chaired by a retired Supreme Court/High Court judge, and the members will comprise eminent persons from the media and entertainment industry and experts from various fields, including child rights, minority rights, and media law.
- Functions of GRB:
- It will oversee and ensure the alignment and adherence to the Code of Ethics by the OCCP Council members.
- Provide guidance to entities on the Code of Ethics.
- Address grievances that have not been resolved by the publisher within 15 days.
- Hear grievances/appeals filed by complainants.
- DPCGC, through the GRB aims to usher in a redressal mechanism which will ensure a balance between addressing viewer complaints and showcasing content in free-speech environment without ad-hoc interventions
What is Online Curated Content (OCC) Platforms?
- OCC Platforms are companies that carry on the business which curates and presents a wide variety of content by means of online video-on-demand platforms.
- Amazon Prime, Netflix, Hotstar, Zee5, etc, are examples of OOC Platforms operating in India.
- These platforms operate on the basis of a “pull model”, whereby customers have the choice of viewing content as per their own convenience.
