Delhi government has launched a project for doorstep delivery of public services to the residents.
About:
Under this, Delhi residents can now apply for 40 government documents – from driving licences to marriage certificates – to be delivered at their homes for a fee of ₹50 per service.
Mobile Sahayak:
The applicant would have to call 1076 – the centralised number – and fix an appointment with a mobile sahayak.
He/she will go to their home and help with filling forms, payment of fees and collection of documents. After this, he/she would then submit the documents at the government office concerned, which would post the certificate or licence once issued.
The project has been outsourced by the Administrative Reforms Department to VFS Global.
The move would end the long waiting time at government offices.
The number of services to be home-delivered would be increased to 100 within three months.
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