ICT ACCESS AND USE IN INDIA

Aug. 9, 2018

According to a study released by LIRNEAsia, an ICT policy think tank, 65% of Indians still don’t know what the Internet is and 81% do not use it.

 Summary Findings wrt India:

  • Mobile ownership:
    • 61% of Indians aged 15-65 own mobile phones.

    • Only 43 % of women own mobile phones compared to 80% males.

    • There is a 22% gap between urban and rural populations in mobile ownership.



  • Handset type: Indian mobile market still predominantly comprises basic phones, with no, or limited Internet Capability. Just 28% of mobile phone owners have smartphones.

  • Internet awareness and use: 65% of Indian surveyed still don’t know what the Internet is and 81% do not to use it.

  • App Use:
    • Use of social networking apps such as Facebook, Whatsapp, Instagram, etc is very high.

    • Use of more ‘utilitarian’ apps (e.g., education, transportation, etc.) was less frequent.



  • Online harassment:
    • 19% reported some kind of online harassment with most common form being called offensive names.

    • Interestingly, men experienced more online harassment compared to women; Rural users experienced more online harassment than urban ones.

    • Common perceived motivations for harassment were gender, religion/race and politics.



  • Mobile money: The use of mobile money by mobile phone owners is very low. Just 4% use mobile banking, 1% use mobile money and a further 1% use both.

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