After over two-and-a-half months of continuing glitches in the revamped e-filing portal of the Income Tax Department, and its unavailability over the last two days, Finance Ministry officials held two meetings with Infosys MD & CEO Salil Parekh.
About:
The Income Tax Department in May announced the launch of its new e-filing portal http://www.incometax.gov.in on June 7.
It said the “new taxpayer-friendly portal” would be integrated with immediate processing of Income Tax Returns to issue quick refunds to taxpayers, with all interactions and uploads or pending actions to be displayed on a single dashboard.
The portal was to also have free ITR preparation software available with interactive questions to help taxpayers for some categories, along with a new call centre for prompt response to queries.
Infosys was in 2019 awarded the contract to develop the new system to reduce processing time for returns from 63 days to one day and expedite refunds.
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