Self Regulatory Organisation for fintech

Sept. 12, 2023

Recently, the Reserve Bank of India (RBI) Governor asked fintech entities to form a Self-Regulatory Organisation (SRO).

About Self-Regulatory Organisation:

  • It is a non-governmental organisation that sets and enforces rules and standards relating to the conduct of entities in the industry (members).
  • Aim: Protecting the customer and promoting ethics, equality, and professionalism.
  • These typically collaborate with all stakeholders in framing rules and regulations.

What are the functions of an SRO?

  • The recognised SRO will serve as a two-way communication channel between its members and the RBI.
  • It will work towards establishing minimum benchmarks and standards and help instil professional and healthy market behaviour among its members.
  • These will impart training to the staff of its members and others and will conduct awareness programmes.
  • It will establish a uniform grievance redressal and dispute management framework across its members.

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