SHATAYU Portal

About SHATAYU Portal:         

• SHATAYU (Senior Holistic Care Assistance and Training for Your Utility) was launched on 22 May 2026.
• It is a centralized digital initiative by the Department of Social Justice and Empowerment, Ministry of Social Justice and Empowerment.
• Objective: Its core objective is to map certified geriatric caregivers across the country, providing senior citizens and their families with transparent, localized, and direct access to high-quality elderly care and generate employment.
• It seeks to bridge the gap between professionally trained geriatric caregivers and senior citizens, their families and institutions requiring specialised elderly care services.
• Key Features of SHATAYU Portal:
  • It incorporates facilities such as OTP-based verification for callback requests, caregiver profile access, enrolment tracking and a feedback and rating mechanism.
  • It currently features 30,151 caregivers in its national directory, providing a digital database of caregiving professionals across States and Union Territories.
    • Through this directory, individuals and families can search for caregivers based on geographical location, including State/UT and district, making it easier to identify locally available caregiving support.
  • It also offers a convenient “Request Callback” facility for individuals seeking assistance in engaging a caregiver.
  • The request is subsequently made available to caregivers in the selected district, facilitating direct communication between service seekers and caregiving professionals, the Official said.
  • The facility caters to both full-time and hourly caregiving requirements, while searching the directory and placing callback requests are available free of charge.