System for Pension Administration (RAKSHA) (SPARSH)

July 28, 2025

Many ex-servicemen say the SPARSH (System for Pension Administration Raksha) has only added to their troubles — from inaccessible interfaces to endless corrections that never seem to stick.

About System for Pension Administration (RAKSHA) (SPARSH) :

  • It is an initiative of the Ministry of Defence, Government of India.
  • Objective: Meeting the pension sanction and disbursement requirements for Armed Forces Army, Navy, Air Force and Defence Civilians.
  • It is administered by the Defence Accounts Department through the Principal Controller of Defence Accounts (Pensions), Prayagraj and shall cater to all the three Services and allied organisations.
  • Without relying on a third-party intermediary, this web-based system handles pension claims, and deposits pension payments into the bank accounts of defence pensioners.
  • It is a centralized sanction, claim and pension disbursement system with easy validation and rectification of data through self-verification.
  • It uses a digital process for pensioner identification, removing the requirement of multiple visits by pensioners to the pension offices.
  • The defence pensioner will be given a completely transparent view of his pension account through this platform.
  • It will capture and maintain a complete history of events and entitlements the pensioner right from the date of commencement of pension to the date of cessation of pension due to his/her last eligible beneficiary.
  • The system would cater to all activities of the pension cycle namely:
    • Initiation and Sanction
    • Disbursement
    • Revision
    • Service and Grievance Request Management.

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