What is the PRAGATI Platform?

About PRAGATI Platform:

• PRAGATI (Pro-Active Governance and Timely Implementation) is a distinctive, integrated, and interactive platform designed to both resolve grievances of and to monitor and review key programmes and projects of the Government of India, along with projects highlighted by State Governments.
• It is a robust system for bringing e-transparency and e-accountability with real-time presence and exchange among the key stakeholders.
• The system has been designed in-house by the PMO with the help of the National Informatics Center (NIC).
• Through this system, the Prime Minister can directly engage with concerned Central and State officials, supported by complete information and up-to-date visual evidence from project sites.
• The PRAGATI platform uniquely brings together three modern technologies—digital data management, video conferencing, and geospatial technology.
• Key Features:
  • It is a three-tier system (PMO, Union Government Secretaries, and Chief Secretaries of the States).
  • At the apex level, the Prime Minister chairs PRAGATI review meetings with Chief Secretaries of States and Secretaries of Central Ministries/Departments to resolve issues related to identified projects and schemes.
  • The design is such that when PM reviews the issue, he should have on his screen the issue as well as the latest updates and visuals regarding the same.
  • Following the meetings, a multi-tier follow-up mechanism ensures timely implementation of decisions.
  • Projects are monitored by the Cabinet Secretariat, while schemes and grievances are reviewed at the Ministry level under continuous oversight of the Prime Minister’s Office (PMO).
  • Issues to be flagged before the PM are picked up from the available database regarding public grievances, ongoing programmes, and pending projects.
  • The system will ride on, strengthen, and re-engineer the databases of the CPGRAMS for grievances, Project Monitoring Group (PMG), and the Ministry of Statistics and Programme Implementation. PRAGATI provides an interface and platform for all these three aspects.
  • It will take into consideration various correspondences to the PM’s office by the common people or from high dignitaries of states and/or developers of public projects.
  • While PRAGATI initially focused on large infrastructure projects, its scope has expanded to social sector schemes and public grievances, making it a people-centric governance instrument.