The United Nations (UN) was established after the Second World War to create predictability, dialogue and rules in international relations.
In a world historically marked by mistrust and conflict, it provided an institutional framework for diplomacy, international law and collective action.
However, its effectiveness increasingly depends on restoring trust among member states and global citizens.
The 81st UN General Assembly's theme, Restoring Trust, Managing Transformation: a UN that delivers for all, reflects concerns over the organisation's effectiveness, accountability and representativeness.
Surveys about the UN
A UN Foundation poll found that 52% of respondents believed the organisation was struggling to deliver results and supported deep structural reform.
More than half felt that the UN struggled to enforce international law and protect human rights and was dominated by powerful countries.
Another poll found that only 58% believed the UN could lead efforts to solve global problems. Several factors explain this erosion of confidence.
Reasons Behind Erosion of Confidence
Security Council Deadlock
The deadlock has weakened faith in collective international action.
The frequent use of the veto by permanent members can prevent decisive responses to crises.
The General Assembly's requirement that permanent members explain their vetoes reflects growing dissatisfaction with this imbalance.
Concerns over Institutional Accountability
Problems involving recruitment, procurement, resource allocation and peacekeeper misconduct reveal weaknesses in oversight.
Punishing individuals without addressing systemic failures creates doubts about the organisation's commitment to accountability.
Excessive Dependence on Financially Powerful States
It raises concerns about the neutrality and independence of UN institutions.
Financial contributions can translate into disproportionate influence within the UN system. Wealthier countries may shape recruitment, programme funding and institutional priorities.
Heavy dependence on particular donors can create doubts about whether recommendations to developing countries are completely neutral.
Financial dependence may also encourage bureaucratic risk aversion, particularly when officials fear upsetting powerful contributors.
Greater transparency in programme expenditure is therefore essential, especially for citizens of beneficiary countries.
Unequal Representation
Developing countries constitute about 84% of the world's population but hold only 44% of UN civil-service leadership positions.
This creates a disconnect between where the UN delivers programmes and where institutional power is concentrated.
Greater participation of the Global South in leadership, decision-making and institutional locations would make the UN more representative.
The Way Forward
Reverse the shrinking space
Despite its shortcomings, the UN remains a major provider of humanitarian assistance.
It delivered humanitarian assistance and protection to approximately 98 million people in 2025–26, demonstrating its continuing importance.
However, questions remain regarding aid effectiveness and the role of local actors in programme delivery.
In conflicts such as Ukraine, Gaza and Iran, the UN has undertaken tactical interventions to address humanitarian and environmental risks.
Yet such interventions have not consistently developed into sustained peacebuilding and dialogue between belligerents.
One concern is the excessive centralisation of peace-making.
Greater authority for regional offices, field personnel and local actors could allow the UN to identify opportunities for dialogue more rapidly and develop context-specific peace initiatives.
Restoring trust requires greater transparency, stronger oversight and meaningful accountability.
Recruitment, procurement and resource allocation must become more open and independently scrutinised.
Funding arrangements should reduce excessive dependence on individual donors.
The UN must also address the representation deficit of the Global South and give developing countries greater influence in leadership and decision-making.
Local communities and organisations should receive a larger role in humanitarian and development programmes.
Finally, the organisation should strengthen preventive diplomacy, decentralised peacebuilding and conflict mediation.
Its credibility will increasingly depend on its ability to convert humanitarian interventions into sustained political dialogue.
Conclusion
The UN's trust deficit reflects concerns over effectiveness, accountability and representation.
Yet declining confidence makes institutional renewal more necessary, not less.
The organisation remains humanity's most important framework for replacing unilateral power politics with rules-based international cooperation.
The transformation envisaged by the 81st General Assembly must therefore begin with restoring institutional trust.
A more transparent, representative, accountable and responsive UN can better serve global citizens and strengthen the foundations of international peace and cooperation.
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